Consumers and clients demand online redress options when they have complaints or disputes. AnOliveBranch.com now facilitates access to mediation that was previously unavailable offline.

This may be used as a tool by mediators in enhancing their professional practice, or may be accessed directly by disputing parties.

This latter option is a most novel development, and I was much impressed by the performance of the system. Using AnOliveBranch.com helps avoid the formalities and logistics of live, offline mediation and gives clients and dispute resolution practitioners alike a friendly, quick and simple online option to use, and where face-to-face confrontation is now removed.